Founded in 1996, SEIDOR Networks is a Managed Services Provider (MSP) offering Cloud, Cybersecurity and Networking services.
SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe.
We employ ambitious, motivated people who have a desire to grow personally and professionally, in a short period of time. We have an excellent track record of employee retention, achieved through continually challenging ambitious, motivated and talented people who are willing to skill-up and grow within the business.
Our employees are our biggest asset, and we’re looking for natural problem solvers who can think out of the box and push the boundaries.
Position Description:
SEIDOR Networks is looking for a Onsite IT Manager to join a growing team based in Woodmead, JHB.
The Outsourced Onsite IT Manager is responsible for the effective management of IT services and infrastructure at the client site. This role involves overseeing IT operations, managing IT staff (if applicable), ensuring security and compliance, and serving as the primary point of contact for IT-related issues.
The IT Manager works closely with both the client and the service provider to align technology solutions with business needs.
Role Requirements
- Preferably tertiary qualification within IT or computer software
- Minimum 5-6 years industry-relevant work experience
- Must be able to travel to and from the client premises in Johannesburg to perform his/her daily duties
- Must have a valid drivers’ license and own reliable vehicle
- The position requires a mix of office-based and remote working
Essential Technical Knowledge and/or Experience:
- Experience in a leadership position and or managing projects.
- Expansive knowledge in troubleshooting.
- A+ / N+
- MCSE (Microsoft Certified Systems Engineer)
- At least 2-years’ Microsoft 365 technical work experience
- Experience and understanding with Layer-2 networking and VLAN’s
- Experience and understanding with firewalls
- Advanced Microsoft Windows Desktop Operating Systems experience
- Advanced Microsoft Office Suite experience
- Advanced Microsoft Windows Server Operating Systems experience
- Microsoft Active Directory and Group Policy experience
- Microsoft Hyper-V knowledge and experience
- DHCP and DNS knowledge and experience
Good understanding of:
- Switching / VLAN’s
- Routing / NAT / Dynamic Routing
- Packet flow
- Email flow and MTA communication
- UTM and Firewall appliances
- Wireless networks
- Advantageous Certifications, Knowledge, and Experience:
- ITIL Foundation
- Solarwinds N-Able
- ConnectWise Manage
- CCNA (Cisco Certified Network Administrator)
- Basic scripting
- Mimecast
- cPanel
- SSL Certificates
- Apache / IIS knowledge
Key Responsibilities
- IT Support & Troubleshooting – Handling IT-related issues for end client, including computers, software, printers, networks, basics of biometric devices, and basics of CCTV.
- IT Infrastructure Maintenance – Monitoring and maintaining servers, networks, and critical IT systems to prevent downtime.
- Software & Hardware Upgrades – Managing updates for software, security patches, and hardware improvements (e.g., HDD-to-SSD, RAM upgrades).
- Cybersecurity Management – Implementing security measures, monitoring for breaches, conducting audits, and managing firewall policies.
- Budgeting & Procurement – Managing IT budgets, procuring cost-effective hardware, software, and services.
- Project Management – Overseeing IT projects, such as LMS implementation, network upgrades, and IT planning for new buildings.
- Training & Workshops – Conducting IT training sessions for staff to improve technology usage.
- Policy Development – Assisting in IT policy creation and enforcement, including data privacy and acceptable use policies.
- Department Collaboration – Working with various departments to meet IT needs and provide tailored solutions.
- Emerging Technology Monitoring – Keeping up with new technologies and integrating them into educational processes (e.g., AI Learning in Teams).
- Vendor & Service Provider Management – Coordinating with IT vendors and ensuring compliance with service agreements.
- Record Keeping & Documentation – Maintaining IT asset records, licenses, and maintenance schedules.
- Long-term IT Planning – Developing IT strategies and roadmaps in alignment with the institution’s goals.